Turn Instagram DMs into qualified conversations
Most Instagram leads arrive outside working hours and go cold before anyone replies. maggio answers instantly, handles the back and forth, and passes the ready-to-buy contacts to your team with the full thread attached.
What the agent does
Comment to DM
When someone comments on a post, the agent opens a direct message and starts the conversation.
Story reply handling
Story mentions and replies are treated as real leads, not notifications you scroll past.
Product questions answered
Sizing, stock, shipping, and pricing answered from your catalogue.
One inbox with WhatsApp
Instagram threads sit beside every other channel, not in a separate app.
Follow-up sequences
Silent leads get a nudge on a schedule you control.
Human escalation
Complex or high-value threads route to a person automatically.
Live in four steps
Link your account
Connect an Instagram professional account through Meta in a couple of clicks.
Set your triggers
Choose which comments, keywords, and story replies start a conversation.
Load your catalogue
The agent answers product questions from your real inventory.
Route the good ones
Qualified leads land in the inbox tagged and ready for a human.
Questions, answered
Yes. Automation requires a professional account, either Business or Creator, connected to a Facebook Page. Switching is free and takes a minute in the Instagram app.
Yes. The agent can post a public reply and open a direct message at the same time, which is usually the highest converting pattern.
No. Responding quickly tends to help, because Instagram treats prompt, genuine conversation as a positive engagement signal.
Meet your calmest inbox yet.
Set up an AI agent on your channels in under 15 minutes. No card required to start.