Don't take our word for it. Take theirs.

We were losing leads overnight simply because nobody was awake to answer. maggio now handles the whole first conversation and books the meeting before we open. Our booked-demo rate went up 40% in the first month.

I did not expect the WhatsApp agent to be the thing that fixed our support queue, but here we are. It quietly closes 70% of tickets before my team wakes up.

Setup took an afternoon, not a quarter. That alone sold my CTO.

We compared four platforms. This was the only one where the agent actually understood our catalogue, with live stock, instead of pattern-matching keywords. Order-status questions basically stopped reaching a human.

The handoff is the part that impressed me. When it escalates, my rep opens the thread with a summary already written and synced to the CRM. No scrolling, no "sorry, can you repeat that".

Three languages, one agent, the same tone in all of them. Still not over how well this works.

Cart recovery paid for the subscription in eleven days. I checked twice because I did not believe the number.

Black Friday used to mean hiring four temps. This year we hired none, response time stayed under ten seconds all weekend, and nobody worked a night shift.

The escalation rules are the underrated feature. It refuses to guess when it is unsure and hands off. I trust it because it knows what it does not know.

Instagram, WhatsApp and our site chat used to be three apps. Now support and sales live in one inbox. Small thing, huge difference.

I have rolled this out for six client brands now. Every one asked the same question afterwards: why did we not do this a year ago?

We replaced a five-person overnight shift with one agent, and our customers rated the experience higher than before. That is not a sentence I expected to write.